Services A-Z (63)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Alumni and donor relations

Service used by Foundation and Alumni office to connect with alumni, manage donors and fundraising

AskIT

Provide IT assistance to the University community

B

BlueShore Theatre box office software

Support for the Blueshore Financial Theatre ticketing and administration systems and software

Bookstore systems

Support provided for our Bookstore systems

Building access management

Electronic building access management system support and administration

C

Campus directory

The service that provides our front facing campus directory

CapCard

Service that provides a Capilano University identifying card. Used for door access, Library services.

Classroom orientation

Podium and classroom technologies user orientation

Cloud enablement

Cybersecurity evaluation services for cloud applications

Co-curricular record and career hub

Support for the systems that host the co-curricular records, career hub and tourism coop

Computing devices

Computing services offered to the University's employees.

Credential planning

Support and administration for the credential planning system

Curriculum and calendar production

Support and administration for the systems used to produce the University Calendar

Cybersecurity awareness and training

Cybersecurity awareness and training services provided to University employees.

Cybersecurity guidance and assessment

Cybersecurity services for assessing, documenting and securing existing or new systems.

D

Digital media repository

Digital media repository system provided by MediaValet

Digital signage

Digital signage systems used to distribute information to our digital displays throughout the campus.

E

eLearn

eLearn is Capilano University's online learning environment, utilizing the Moodle learning management system both for online courses and to supplement face-to-face courses.

Electronic document management

Support and administration of the electronic document management sytem

Email

Email system provided by Microsoft.

Employee and non-employee accounts

To provision access for new employees, non-employees (e.g. contractor), and additional access for existing employees.

Employee management system

Support and administration for the employee management system (Banner)

Employee offboarding

This form is only used by the Human Resources department to submit a request for deprovisioning employee account access

Employee recruitment

Support and administration of the employee recruitment system

ePortfolios

An ePortfolio is a purposeful digital collection of content documenting both the process and product of a person’s experiences, learning, and reflections.

Equipment loans

Provide computing and AV resources on a short term basis

Equipment relocation

Provide assistance with IT equipment relocation.

Event setup - audio and video

Provide assistance with audio and visual technology for small events.

F

Famis

Administration and support for the faculty workload system (Famis)

Financial system

Support and administration for the financial system used by the University

I

Instructional servers

Servers provisioned for classroom related tasks.

Internet and WiFi access

Services that provide internet and wireless access to the University

Intranet services

Intranet service providing information to our employees.

IT Help outside regular hours

Provide support outside regular operating hours with prior approval.

IT Project Request

IT Project Management services provide leadership and structure in the development of a project requiring IT resources.

K

Kaltura

Video platform used for instruction.

L

Library catalogs

Library catalogs used for student and faculty research.

Login account

Services that provide access to University systems and applications.

M

Mobile applications

Procurement and support of mobile applications.

MyCap schedule

Support and administration for the student MyCap schedule system

myCapU account

Support and administration for the systems that allow students and employees to access course application, registration and wait listing and a multitude of employee informaiton

P

Pay for print

Service that allows students, employees and visitors to print. Based on the PaperCut software.

Payroll services

Support and administration for the systems used for employee payroll services.

Personal folders

File storage services

Printing, scanning and faxing

Printing, scanning and faxing services.

Pronounce

Service used to record students names that are used in the graduation ceremony.

R

Remote access and VPN

Remote access and VPN services provided by the University.

Render farm

Rendering servers used by animations students and faculty.

S

Scheduling service

Service used for academic course scheduling, exam scheduling and ad-hoc room booking requests

Shared folders

Files storage services provided to University departments.

Software for employees

Software services offered to the University's employees.

Student housing

Service that allows students and applicants tools to apply for student housing through a web portal. Provides core staff administrative functions like room assignment, billing, reporting.

Student information service

Service used to manage and maintain student and employee information. Banner

Student recruitment services

Customer relationship management services that are used for student recruitment

T

Teams

Communication and collaboration platform provided by Microsoft.

Technology training

Provide training for IT equipment and software owned by the University

Teleconferencing

Voice communication service provided through our telephony system.

Telephony

Fixed and mobile phone services provided to University employees.

Timesheets

Service that allows employees to track different types of leaves

W

WebEx

Videoconferencing service used by employees and students.

Website content management system

Website systems used to manage our main external and internal websites

Website publishing

Website publishing services provided to University departments.

Z

Zoom

Videoconferencing service