Are you having trouble with a computer/device or service?
A short description to explain the nature of a ticket.
The impact, in terms of number of individuals, of a ticket.
The importance of a ticket and how quickly it needs attention.
Is this a Wi-Fi issue?
The wi-fi name of the network
The device mac address.

How to link: https://www.howtogeek.com/236838/how-to-find-an...
Date and time of wi-fi issue incident.
If this request is related to your computer, please provide the computer name (CAPxxxxxx, or CPMxxxxxx if laptop).
CapU username, e.g. johnsmith, janesmith2.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
File attachments associated with the ticket.
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Other Fields

Your name
Verification Code